Complaint mechanisms

Welcome
About Us
- University vision and mission
- University vision and mission
- Faculty Vision and Mission
- About Faculty
- Organizational Structure
- Formation of Councils & Sections
- تقرير الكلية 2019-2020
- Faculty Annual Report 2018-2019
- Selecting Academic & Administrative Leaders
Admission & Financial Support
- Acceptance and Financial Support
- Acceptance & Transfer Policy
- Tuition fees for Egyptian students 2021-2020
- Rules for acceptance, transfer and distribution
Strategic Goals & Objectives
Faculty Policies
- Faculty Policies
- Faculty Governing Values
- College Policies and Mechanisms
- Core Values & Ethics of the Profession
Accreditation
- Faculty awareness
- Report on the activities of the implementation plan 2019-2020
- List of Unit
- Student Awareness Flyer
- Pictures of the unit's activities
Teaching, Teaching, & Evaluation Strategy
- Faculty Active Application Models
- Teaching, learning and assessment strategy document
Departments & Educational Programs
- Kindergarten Dept.
- Arabic Language Dept.
- English department
- Psychology Department
- German language department
- Curriculum Department
- Education Department
- Faculty Regulations of the Credit Hour System
Faculty Staff
- Faculty Staff
- Faculty Members Specialties
- List of Training Courses
- Faculty Member Evaluation Tool Template
- Teaching Staff Opinion Model Template
- University Organizational
Education and Students Agency
- Education and Students' Agency Related Committees
- Vice Deanship for Education and Student Affairs
- Academic Advising
- Measurement and Evaluation Panel
- Psychological Guidance Unit
- Complaints and Suggestions Committee
- practical education unit
- Stumbled Students
- Superior Students
- Immigrants Affairs
- Refugee teachers project in cooperation with the European Union
Academic Support
- Examination Guide
- Student Guide
- Academic Guidance and Credit Hours Committee
- Academic Advisor Functions
- Education and Students' Agency Related Committees
- Complaint Mechanisms
- Complaint Procedures
- Student Follow-up Committee
- Registration and academic advising system
Laboratories and Training Halls
- Instructions for Using Laboratories & Classrooms
- Physical & Human Library Equipment
Academic National Standards for the Education Sector
- Academic Standards of Reference for Computer and Digitization Program ARS
- Academic Standards of Reference for the ARS Psychology Program
- National Academic Reference Standards for Faculties of Education NARS
Graduates
- Graduation Day
- Development Courses for Graduate
- The Word Alumni for New Students
- Alumni Follow up Committee
- Training and Employment Forum
- Communicate with Alumni
- Employment and entrepreneurship training
- The Annual Employment Forum
- Alumni Meeting
- Alumni Guide
- Alumni Directory
Scientific Research
- Scientific Research Ethics Guide
- Faculty Conferences
- Research plan for the College of Education 2019-2024
- The annual plan for scientific research at the college 2020-2021 (3)
- Research Plan
- Equipment & Resources Available for Scientific Research
- Committees Concerned with Scientific Induction
- Implemented Training Courses
- Updating the research plan of the Faculty of Education, 6th of October University
- Research Projects
- List of research projects in the Faculty of Education
- College of Education Research Database
Specialized Committees
- Crisis and Disaster Management Committee
- Website Update Committee
- Digital Transformation Committee
Registration & Academic Advising Unit
- Registration & Academic Advising
- Board of Directors
- Executive Council
- Academic Advisors
Quality Assurance Unit
- About Q.A.U
- Quality Awareness
- Unit Annual Plans
- The unit's internal regulations
- Formation of the governing councils
- The annual report on the work of the Quality Assurance Unit
- College annual report
- Student's Guide to Quality in the College
- Quality Assurance Unit Manual at the College of Education
- Evidence
- Formation of the Council of Departments, Units and Committees at the College of Education for the year 2021-2022
- Announcements and workshops
- Core values of the College of Education
- 19-20 Strategic Plan
Postgraduate Studies
- Academic Reference Standards Diploma in General 10/26-2021
- Description of general diploma courses in education
- Internal Regulations for Postgraduate Studies
- General Diploma Program Description
- Postgraduate first exams schedule 2021-2022
- Meetings with graduate students
- Result of Postgraduate Studies, General Diploma in Education (Teacher Track)
- Helwan University postgraduate results
- Graduate Studies Result Ain Shams University
- Schedule of Postgraduate study 2021/2022 (second semester)
- Teacher’s Guide
- college conference
European Union project for Refugees
Electronic Courses
- Electronic courses List 2019-2020
- Electronic Courses
Community Service & Environmental Development
- Community Service Committee
- Community Service Implementation Plan
- Community Service Activities
- Structure of Community Service
- Faculty Plan for Community Service & Environmental Development 2020/2021
- Community service activities 2021/2022
- Community Service Activities 2022-2023
Training Students in Schools
- Field Training Manual
- Practical Education Schools
- Thank Letters to Students
E-learning Management System
Digital Transformation
- Digital transformation
- Video
- Digital Transformation Database
- Digital Transformation Reports
E-Learning "Electronic Lectures"
Special Units
Faculty Activities
- Honoring Outstanding Students
- New Students Reception 2019
- Faculty Conferences
- Faculty Scientific Conference
- First Student Conference of the Dept. of Kindergarten
- Workshops, Courses and Lecture 2021
Student Activities
- Student Union 2018-2019
- Student Union 2019-2020
- Student Activities Database for the year 2020-2021
- Student Activities Database 2018-2019
- Database of student activities for the academic year 2019-2020
- Ideal Student 2019-2020
- Ideal Student Competition
- New Students Reception 2019
- Faculty Sports Day
- New Center Way Course
- Seminars - Reports
- Workshops
- Faculty Sports Day
- Third Forum for Special Education
- Report of the first employment forum 15-7-2021
- Report of the second employment forum 30-9-2021
- List of Graduate Professional Development Courses 2020-2021
- Report on the analysis of the graduate needs questionnaire form 2020/2021
Useful Links
Funded Projects
Student Announcements
Downloads
- Academic schedules for the second semester of the academic year 2021/2022
Training & Continuing Education Center
- Center Guide
- Center activities
- Training & Continuing Education Center
- Center archive
News
Facebook Page
Faculty Email
Photo Gallery

Complaint mechanisms

الشكـــاوى

§ الكلية بها صندوق شكاوى يتم فتحه بمحضر رسمي في حضور كل من عميد ووكيل الكلية المختص ومدير وحدة الجودة وطالب من الطلاب.

§ يتم قراءة وتحليل الشكاوى الموجودة مع تقديم مقترحات لحلها في إطار المستطاع.

§ يتم الرجوع للطلاب والتفاهم معهم لتحقيق رضا طلابي.

§ يتم تحرير محضر رسمي عن هذه الشكاوى وكيفية التعامل معها.

§ أيضًا يستقبل مكتب وكيل الكلية الشكاوى الشفهية من الطلاب والتعامل معها ، ومنها طلبات التحويل – تعديل اسم المرشد الأكاديمي – مشكلات تسجيل مواد لدواعي التخرج ... الخ.

Faculty of Education

Complaint mechanisms